PESCO will conduct an online "E-Kachehri" hearing on its Facebook page this Wednesday, May 20, to address consumer complaints and power-related issues.
Peshawar Electric Supply Company (PESCO) has announced that it will hold an online public hearing called “E-Kachehri” on its official Facebook page on Wednesday, May 20. This initiative aims to provide a platform for consumers to voice their concerns and address any power-related grievances they may have.
The E-Kachehri process is designed to be more accessible and convenient for customers who might face difficulties in reaching the company’s offices or calling customer service lines due to geographical constraints or other reasons. By using Facebook, PESCO hopes to reach a broader audience and ensure that consumers can easily submit their complaints and receive timely responses.
This move by PESCO comes as part of efforts to improve communication channels with its customers and enhance overall service delivery. The company has emphasized the importance of transparency in resolving consumer issues through this digital platform.
Consumers interested in participating are encouraged to visit PESCO’s Facebook page on May 20 at the scheduled time for the hearing. They can submit their complaints directly via or messages, and PESCO will review them promptly to address any power-related concerns raised by its customers.
This online public hearing is expected to streamline the process of addressing consumer complaints and foster better engagement between PESCO and its clientele in a more efficient manner.
